Contact

Tell us what’s going on, or call the location nearest you

The form reaches the whole team. If the heat or the cooling is out right now, calling gets you a person faster than typing does.

Request service

Service Request

Call us and we will get to you faster.

Blue Springs: 816-377-1400
Overland Park: 913-980-0920

Or leave a callback and we will ring you.

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Hours

Where to reach us

Monday to Thursday 7:30am to 7:00pm
Friday 7:30am to 6:00pm
Saturday 9:00am to 3:00pm
Closed Sunday

Anything outside those hours is quoted before we come out, so the rate is never a surprise on the invoice.

Text updates

Appointment reminders and service updates by text. On a phone this opens your messages with the opt-in ready to send.

Or text (816) 867-0377.

Missouri

Blue Springs

Address: 3004 US-40, Suite C, Blue Springs, MO 64015

Hours:
Mon to Thu 7:30 AM to 7:00 PM
Fri 7:30 AM to 6:00 PM
Sat 9:00 AM to 3:00 PM
Sun closed

Phone: 816-377-1400

Kansas

Overland Park

Address: 6500 W 110th St, Suite 101, Overland Park, KS 66211

Hours:
Mon to Thu 7:30 AM to 7:00 PM
Fri 7:30 AM to 6:00 PM
Sat 9:00 AM to 3:00 PM
Sun closed

Phone: 913-980-0920

Before you call

Four things that make the call shorter

None of these are required. All four save time, and two of them occasionally save you the visit entirely.

What it is doing, in your own words

Not a diagnosis. Whether it runs, whether it blows cold or warm, whether it started suddenly or got worse over weeks. That is more useful than a guess at the part.

The age of the equipment, if you know it

There is usually a label with a serial number on the furnace, the condenser or the water heater. Photograph it before you call. It changes the advice.

Whether you have checked the obvious

Thermostat batteries, the breaker, the switch that looks like a light switch, the filter. We would rather you found it than that we charged you to. The service pages each list the checks for that equipment.

Whether this is urgent

No heat in January and no cooling in July are handled differently from a noise you have been meaning to mention. Tell us which it is and we will be straight with you about where you sit in the day.

Contact

Frequently Asked Questions

Do you charge for a diagnostic?

Yes, and you are told the amount when you book, before anyone is dispatched. A number quoted after the work is a different business model and not one we run.

Can I get same day service?

Often, though we will not promise a day we cannot hold. In extreme weather we prioritize houses with no heat or no cooling. Call rather than sending a request if it is urgent.

Do you work Saturdays?

Yes, 9:00am to 3:00pm on Saturday. We are closed Sunday.

What if I need somebody outside your hours?

Call. Anything outside ordinary hours is quoted before we come out.

Will you give me a price before starting work?

Yes. That is the whole point of the way this company is set up. You get the number, then you decide.

Do you serve my area?

See service areas, and call if your town is not listed. The list is where we are most often rather than a hard boundary.

Ready when you are

Get a straight answer today.

  • Every line quoted before the work starts
  • Clear repair vs. replace options, your call
  • Objective diagnostics with zero sales pressure

Mon to Thu 7:30 AM to 7:00 PM · Fri 7:30 AM to 6:00 PM · Sat 9:00 AM to 3:00 PM · Sun closed

Dragonfly Heating, Cooling and Plumbing service van